Retreat Terms and Conditions

These terms apply to every Driven Young retreat, including the Founders Retreat in Bali. They're between you (the "Participant") and Driven Young Pty Ltd (ABN 13 631 021 344) ("Driven Young", "we", "us"). You agree to them when you pay your deposit or book, and again when you complete your welcome form. Details specific to your retreat (dates, venue, room package and price) are set out in your booking.

Questions about these terms: byron@drivenyoung.com.

1. The Retreat

1.1 What's included: accommodation for the length of the retreat, meals, and the activities in the retreat program. Anything not in the program (for example flights, visas, travel insurance, personal spending, extra drinks and optional extras) is your responsibility.

1.2 Program changes: we may change the order of the program, an activity or a facilitator for reasons such as weather, safety, local conditions or availability. Where we do, we'll replace it with something of a similar standard.

2. Who Can Attend

2.1 Age: Participants must be 18 or older.

2.2 Application: places are offered after an application and call. The information you give us must be true and complete.

3. Travel and Accommodation

3.1 Your travel: you are responsible for arranging and paying for your travel to and from the retreat, including flights, ground transport, a passport with enough validity, and any visa.

3.2 Accommodation: we provide accommodation in the room package you book. Room-sharing arrangements are as described for your package.

4. Payments

4.1 Deposit: a deposit of $500 AUD secures a preliminary place. After paying it, you choose a room package to complete your booking.

4.2 Full payment or payment plan: you can pay the balance upfront or through a payment plan. All payments must be up to date before the retreat starts for you to attend. You can upgrade to a higher-tier room package at any time by paying the difference, subject to availability.

4.3 Missed payments: if a scheduled payment fails, we'll contact you to fix it. If a payment is still unpaid 14 days after its due date, we may cancel your booking, and clause 5 applies as if you had cancelled.

4.4 Chargebacks: please contact us before disputing a payment with your bank, so we can sort it out directly.

4.5 Prices and GST: prices are in Australian dollars and exclude GST. Where GST applies, it is added to the price and shown on your invoice. Participants paying from outside Australia (for example New Zealand) are not charged GST.

5. Refunds, Cancellations and Transfers

5.1 Deposit: the $500 AUD deposit is non-refundable, except where we cancel the retreat (clause 5.5).

5.2 Seven-day refund window: if you cancel in writing within seven (7) calendar days of booking your room package, we will refund everything you've paid except the deposit.

5.3 After the seven days: payments are not refundable if you cancel or can't attend for any reason of your own (for example illness, work, a change of plans or travel disruption). This is what travel insurance is for (clause 6), and we'll give you any documents you need for a claim.

5.4 Transfers: if you can't attend, you can ask us, in writing at least 60 days before the retreat starts, to:

• Transfer your place to another person. They must meet our criteria and complete the application process, and you remain responsible for any payments still owing; or
• Move to a future Driven Young retreat, subject to availability. Everything you've paid is credited to the new retreat. If it costs more, you pay the difference; if it costs less, the difference isn't refunded. A place can be moved once and must be used within 12 months of the original booking.

5.5 If we cancel: if we cancel the retreat for any reason (for example a natural disaster, pandemic, political instability or low numbers), we will refund everything you've paid, including the deposit, or, if you prefer, move you to a future retreat. We're not responsible for other costs you've incurred, such as flights, which is another reason travel insurance is required.

5.6 Your rights under the Australian Consumer Law: our services come with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms excludes, restricts or changes any right or remedy you have under that law. The policy above applies to change-of-mind cancellations; it does not affect your rights if we fail to provide the retreat as described.

6. Travel Insurance (Required)

6.1 Required to attend: you must hold comprehensive travel insurance from the time you book until you return home. It must cover trip cancellation, medical expenses, emergency evacuation and personal liability, and the activities in the retreat program (including hiking and water activities).

6.2 Proof: you must give us proof of your policy before the retreat (through your welcome form or when we ask). If you don't have travel insurance in place, you can't attend, and clause 5 applies as if you had cancelled.

7. Health and Safety

7.1 Your health: you must tell us before the retreat about any medical conditions, injuries, allergies, dietary needs or medications that could affect your participation or safety. We keep this information private (see our Privacy Policy).

7.2 Activities are your choice: the program includes physical activities such as a sunrise hike up Mt Batur that starts in the early hours, breathwork, yoga, an ice bath, sauna, swimming and sport. Every activity is optional. You know your body best: only take part in what you're comfortable and fit enough to do.

7.3 Our right to stop an activity: for your safety or the safety of others, we may ask you not to take part in, or to stop, an activity.

7.4 Staff hours: Driven Young staff are present during scheduled activities and support hours (7:00am to 7:00pm daily). Outside these hours, you're responsible for your own wellbeing and conduct. We'll give you an emergency number for urgent help at any time.

8. At the Retreat

8.1 Code of conduct: treat other participants, staff, the venue team and suppliers with respect. Discriminatory, aggressive, disruptive or illegal behaviour is not tolerated.

8.2 Phone-free week: the retreat is phone-free. You hand your phone in on the first evening; it's kept safe, and we'll help you get it back if you need it for an emergency or travel.

8.3 Drink responsibly: if you choose to drink, do so responsibly. Illegal drugs are not tolerated, and Indonesian drug laws are severe.

8.4 Local laws: you must follow the laws of the country you're in. We're not responsible for any legal issues or penalties arising from your failure to do so.

8.5 Removal: we may remove a Participant from the retreat for a serious or repeated breach of these terms or the code of conduct, or where their behaviour puts the safety or wellbeing of others at risk. We'll consider each case individually, but a refund is not usually given on removal.

9. Confidentiality and Our Content

9.1 What's shared stays in the room: people share personal things at the retreat. You agree not to share another participant's personal stories, business information or anything said in sessions, circles or the hot seat without their permission.

9.2 Our materials: the materials, methods and resources we provide belong to us and our facilitators. You can use them for your own personal and business growth, but you can't copy, resell or teach them without our written permission.

10. Photos and Filming

10.1 Photography and filming: Driven Young, and the photographers and content creators we engage, will take photos, video and audio recordings during the retreat, and these may include you. By attending, you grant Driven Young a non-exclusive, royalty-free, worldwide and perpetual licence to use these recordings, including your first name, image and likeness, in our marketing and communications (including our website, social media, advertising and promotional materials), without further approval or payment.

10.2 Opting out: if you don't want to appear in our content, you can opt out at any time by emailing byron@drivenyoung.com. We'll make reasonable efforts to keep you out of published content, and will remove content that features you on request where we're reasonably able to. You may still appear incidentally in the background of group content.

10.3 Private sessions and personal stories: we won't record inside private group sessions (such as processes, circles and hot seats) without the agreement of those present, and we'll ask you before publishing your personal story, quotes or business details.

11. Our Responsibility to You

11.1 What can't be excluded: nothing in these terms excludes or limits any liability that cannot lawfully be excluded or limited, including under the Australian Consumer Law, or our liability for our own fraud.

11.2 Third parties: some services (such as the venue, transport and activity operators) are provided by third parties. We choose them carefully, but to the extent permitted by law we're not responsible for their acts or omissions.

11.3 Limits: to the extent permitted by law, we're not liable for indirect or consequential loss (such as lost income or missed business opportunities), and our total liability to you in connection with a retreat is limited to the amount you paid for it.

11.4 Your belongings: you're responsible for your personal belongings during the retreat.

11.5 Your responsibility: you're responsible for loss or damage you cause to the venue, other participants or third parties, including through a breach of these terms.

12. Events Outside Our Control

We're not liable for any failure or delay caused by events beyond our reasonable control, such as natural disasters, war, terrorism, pandemics or government restrictions. If such an event means the retreat can't go ahead, clause 5.5 applies.

13. Changes to These Terms

We may update these terms from time to time. Changes apply to bookings made after the update. If you've already booked, the terms in place when you booked continue to apply, unless a change is required by law or you agree to it.

14. Disputes and Governing Law

If something goes wrong, please contact us first at byron@drivenyoung.com so we can try to resolve it. If we can't resolve it by talking, either of us may refer the dispute to mediation before going to court. These terms are governed by the laws of New South Wales, Australia, and the courts of New South Wales have jurisdiction.

15. General

If any part of these terms is found to be invalid or unenforceable, the rest continues to apply. These terms, together with your booking and our Privacy Policy, are the entire agreement between you and Driven Young about the retreat.